About the role
The Programme Office Supervisor supports the implementation of onboarding and continual learning programmes, including STEP-IN, STEP-UP, PG Cert, LEAP, and Leadership development courses. Responsibilities include end-to-end course and grant administration, coordinating with stakeholders, managing logistics, and updating learning records. The role requires a minimum diploma, relevant administrative experience, proficiency in MS Office, and familiarity with SAP, ARIBA, SuccessFactors, and Training Partners Gateway.
TransportOnsite
Key Responsibilities
- Support end-to-end administrative tasks related to onboarding, leadership and continual learning programmes, including in-person training, digital learning, home-based learning, and workplace learning.
- Liaise and coordinate with relevant internal/external stakeholders, training providers, and coordinators on learning admin tasks such as trainee nomination process, curriculum assignment, course scheduling, course logistics arrangement, registration of trainees, attendance preparation, processing of course invoices, updating of learning records in the Learning Management System (LMS), and monitoring completion status.
- Assist in training grant applications and related administrative support.
Requirements
- Minimum Diploma in any discipline from a recognized polytechnic.
- Relevant administration experience preferably in a training environment.
- Proficient in MS Office (especially in Microsoft Excel).
- Familiarity with using SAP, ARIBA, SuccessFactors and Training Partners Gateway preferred.
- Ability in navigating and operating online course registration and grants application websites/portals and internal IT and LMS systems.
- Basic operational and preferably some troubleshooting knowledge of IT related equipment.
- Possess high level of personal effectiveness, attention to detail and impeccable follow through.
- Capable of handling multiple tasks, working well under pressure and short timelines.
- Result-oriented and exceptional problem-solving skills to address existing challenges to achieve sustainable and impactful results.
- A team player who is a fast learner, has an open mind-set, collaborative, highly independent, committed, and adaptable to a fast-paced environment that requires multi-tasking.
- Meticulous, detail-oriented, numerate and able to work in a fast-paced environment.
- Good communication, interpersonal and organizational skills.
- Able to work autonomously as well as in a team environment.