About the role
Senior Customer Solutions Manager at AWS who owns end-to-end cloud migration programs for enterprise customers, acting as the single-threaded leader across technical, operational, and organizational transformation initiatives while serving as a trusted advisor and thought leader.
TechnologyOnsite
Key Responsibilities
- Own complex migration programs from strategy through execution, partnering with cross-functional teams including sales, solutions architecture, support, product, professional services, and partners
- Be a trusted cloud migration advisor to your customer
- Apply consulting and program management expertise to understand customer business objectives, develop executable strategies, and drive successful implementation with customers, AWS teams, and partners
- Understand customers' biggest IT and Business challenges, and provide prescriptive guidance based on AWS best practices
- Drive transformation across technical, operational, organizational, and educational dimensions spanning IT teams and business units
- Coach customers on AWS services and support them in adopting the right solution at the right time
- Lead cloud transformation programs across technical, operational, organizational, and educational initiatives spanning IT teams and business units
- Act as the single-threaded leader for Migrations and Strategic Initiative
- Maintain comprehensive knowledge of existing and emerging cloud computing technologies to identify customer opportunities
- Accelerate customer adoption through education and enablement
Requirements
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar